Evaluator: Gerwald Tschinkel Age: 29 Sex: male Web Browser and Version: Internet Explorer 8 en Operating System and Version: Windows 7 Internet Connection Type: chello Internet Connection Download Speed: 8 mbps Monitor Size: 13,3" Monitor Colours: 32-Bit Monitor Resolution: 1280 x 800 Browser Resolution: 1280 x 800 Date of Evaluation: 11. April 2010 Time of Evaluation: 18:00 - 22:00 Positive Impressions -------------------- o Loading Time The Loading Time is never a problem. All Pages are loaded in a reasonable amount of time. o General Behaviour It is not too hard to find the stuff you are looking for. The main Navigation menu is clear and very visible. ---------------------------------------- ---------------------------------------- Problems ---------------------------------------- o Contact page - opening times not very readable The Google Maps Popup shows all Contact information, but because of a technical problem, some text is not in the popup and is therefore not very readable. Location: Contact page (Start -> click on "Kontakt") Heuristic: Minimalist Design Screenshot: tschinkelgerwald-prob01.png o Obsolete information on contact page on the contact page, the christmas opening times are still available (in April) Location: Contact page (Start -> click on "Kontakt") Heuristic: Minimalist Design Screenshot: tschinkelgerwald-prob01.png o Confusing arrangement of search results The result is not arranged very well. very small, with a lot of additional text around it, that is not as neccessary. Location: click on "Honeywell" in the Tag Cloud Heuristic: Minimalist Design Screenshot: tschinkelgerwald-prob02.png o Inconsistent display of product preview There are two different ways of displaying a product short overview. compare tschinkelgerwald-prob02.png and tschinkelgerwald-prob03.png Location: click on "Honeywell" in the Tag Cloud, than click on the product, than click on "more from honeywell" Heuristic: Consistency and Standards Screenshot: tschinkelgerwald-prob03.png o Click on Register leads to an empty page Seems to be a clicking-bug. Location: go on any product details, then at the end, click on "Jetzt für "Mein MediaMarkt" registrieren." Heuristic: Bug Screenshot: tschinkelgerwald-prob04.png o Registering a user account doesn't send the confirmation email in reasonable time. .. and: i am logged in, but i cannot do anything, as i haven't confirmed the registration email. Location: klick on Registrieren, and fill out the data. Heuristic: Good Error Messages Screenshot: tschinkelgerwald-prob05.png o Inconsistent naming "Wunschliste" and "Einkaufsliste" After you added a product to your wishlist, it gets directly placed into your shopping list. Location: go on an product details page, and click on "auf meine Wunschliste" Heuristic: Consistency and Standards Screenshot: tschinkelgerwald-prob06.png o confusing icon, on the list "in which category am i" On the right side of the products details page, you can find a list, that shows you in which product category you are. the sign next to the current category is an red X - more known as when it comes to deleting something. Location: go an a products details page Heuristic: Consistency and Standards Screenshot: tschinkelgerwald-prob07.png o deleting items from the product comparison list when you want to delete something from the product comparison list, there is a checkbox an a link at each product. if you click on the link, nothing happens. you first need to click on the checkbox and than click on the link. Location: product comparison Heuristic: Consistency and Standards Screenshot: tschinkelgerwald-prob08.png o validity of prices at each product you see the text "Angebot gültig am 10.04.2010, MediaMarkt Seiersberg" But the problem is, that now (test-date) we have the 11.04.2010 (=Sunday) - so the prices are only valid in the past. My expectation would have been, that the prices are at least valid until the next day the shop has opened Location: product details Heuristic: ? Screenshot: tschinkelgerwald-prob09.png o sorting the products list on a list of products (eg a category-list) there is no possibility to sort the results (eg sorting by price) Location: selecting a product category Heuristic: Consistency and Standards Screenshot: tschinkelgerwald-prob10.png o wrong layout of text the text "aus dieser liste entfernen" has a wrong layout (bug) Location: "Wunschliste" Heuristic: Bug Screenshot: tschinkelgerwald-prob11.png o what is a webCode?? on EACH page, there is a little box, where you can enter a webocde. but i couldn't find it anywhere. i am expecting that a webocode is something like a webcode Location: on each page. Heuristic: Speak the Users Language Screenshot: tschinkelgerwald-prob11.png o Search does not find specific page There is a Service called "Küchengeräte Einbaucheck". if you type exactly this string in the search, you will find a lot of "küchengeräte", but not the specific page. Location: search Heuristic: Minimalist Design Screenshot: tschinkelgerwald-prob12.png