Mobile Evaluation Log ================= Evaluator: Fabian Burgmann Age: 24 Gender: Male Device: iPhone Xs OS and Version: iOS 14.4 Screen Size: 5.8 inch Screen Resolution: 2436 x 1125 Web Browser and Version: Brave V1.23.1 Ad Blocker: Brave built-in Ad Blocker Internet Connection: WiFi Download Speed: 26.34 Mbps Browser Resolution: 886 x 1920 Date of Evaluation: 2021-03-30 Time of Evaluation: 3PM Negative Findings (Problems) ----------------- o FB-MOB-Neg01 [corresponds to FB-PC-Neg01] Title: Favorites - No Feedback Description: It doesn't give any feedback when adding an item to favorites, besides changing the icon. Thus it is not clear what difference it makes. Video clip: fb-mob-neg01-favoritesno-feedback.mp4 Heuristic: A05 - Error Prevention How reproducible?: Open not empty Watchlist → add to favorites o FB-MOB-Neg02 [corresponds to FB-PC-Neg02] Title: Data Protection - German only Description: When opening data protection from the english website, you land on the german website since the data protection is not available in english. Later you stay on the german website. Video clip: fb-mob-neg02-data-protectiongerman-only.mp4 Heuristic: / How reproducible?: Switch to english language → scroll to the bottom of the page → Click Data Protection o FB-MOB-Neg03 [corresponds to FB-PC-Neg03] Title: Watchlist Translation Error Description: Watchlist is not translated to english in the navigation bar Video clip: fb-mob-neg03-watchlist-translation-error.mp4 Heuristic: / How reproducible?: Click on watchlist → look at navigation bar o FB-MOB-Neg04 [corresponds to FB-PC-Neg04] Title: Add to watchlist - reversible Description: If a place is added to the watchlist, it is not possible to undo it without doing so in the watchlist Video clip: fb-mob-neg04-add-to-watchlistreversible.mp4 Heuristic: A03 - Reversible Acions How reproducible?: Open place → scroll down till save to watchlist button → click → scroll down again o FB-MOB-Neg05 [corresponds to FB-PC-Neg05] Title: Events - Text too long Description: The text of some events boxes doesn't fit in the box and is not ended with an ellipse(... for example) Video clip: fb-mob-neg05-eventstext-too-long.mp4 Heuristic: A08 - Aesthetic and Minimalist Design How reproducible?: Open main page (Congress/Tourism/...) → scroll down till violet boxes o FB-MOB-Neg07 Title: Click outside Description: The menu popup doesn't allow clicking outside, but the search popup does Video clip: fb-mob-neg07-click-outside.mp4 Heuristic: A04 - Consistency How reproducible?: Scroll to top → click menu → click outside → close menu → click search → click outside o FB-MOB-Neg08 Title: Map unfortunate zoom Description: When opening tWhen opening the map it should open zoomed out, such that you can see the surroundings of the place, not just the marker of the place Video clip: fb-mob-neg08-map-unfortunate-zoom.mp4 Heuristic: A07 - Flexibility and Efficiency of Use How reproducible?: Go to place → open map o FB-MOB-Neg09 Title: Map Popup Description: When opening a popup in the map, it opens in a way that the content is not visible/partially visible and it is not possible to arrange it in a readable way Video clip: fb-mob-neg09-map-popup.mp4 Heuristic: A07 - Flexibility and Efficiency of Use How reproducible?: Open watchlist/place → open map → click on place in map o FB-MOB-Neg10 Title: Watchlist bad menu name Description: The menu filters in the watchlist does not allow filtering, tt mailing/saving the watchlist Video clip: fb-mob-neg10-watchlist-bad-menu-name.mp4 Heuristic: A02 - Speak the User's Language How reproducible?: Open watchlist → click filters o FB-MOB-Neg11 Title: Image slides controls Description: Some image slides allow sliding (swipe with finger over control), others don't Video clip: fb-mob-neg11-image-slides-controls.mp4 Heuristic: A04 - Consistency How reproducible?: Go to main page → Go to main page → slide over first preview → nothing happens → scroll down → slide over second → preview changes image o FB-MOB-Neg12 Title: Place icon buttons Description: The icon buttons of places do not look different if they are clickable or not, for example the accessible button is not clickable, but the family button is Video clip: fb-mob-neg12-place-icon-buttons.mp4 Heuristic: A04 - Consistency How reproducible?: Open place → scroll down → click accesible → nothing happens → click family → opens family website o FB-MOB-Neg13 Title: Map - unclear icons Description: The map has two icons on the top, it looks like both are clickable, but they belong to the same button => same action Video clip: fb-mob-neg13-mapunclear-icons.mp4 Heuristic: A08 - Aesthetic and Minimalist Design How reproducible?: Go to place/Watchlist → opGo to place/Watchlist → open map → click on icons → map closes no matter what icon clicked o FB-MOB-Neg14 Title: Cookies - unclear hyperlinks Description: The hyperlinks in the cookies notification are unclear, they look like they belong together (one hyperlink) but they are two different links Video clip: fb-mob-neg14-cookiesunclear-hyperlinks.mp4 Heuristic: A08 - Aesthetic and Minimalist Design How reproducible?: Delete browser data → open website → check notification window at the bottom o FB-MOB-Neg15 Title: Expandable menu Description: If you are on a subpage and you open the menu, you can collapse menu entries. But if you collapse the item you are currently in, the menu item collapses but the icon does not change to a + sign Video clip: fb-mob-neg15-expandable-menu.mp4 Heuristic: / How reproducible?: Open page with menu → click menu → collapse menu item o FB-MOB-Neg16 Title: Hover of preview buttons Description: If you click on an arrow in the preview, the button is highlighted and stays that way until clicked elsewhere Video clip: fb-mob-neg16-hover-of-preview-buttons.mp4 Heuristic: / How reproducible?: Open mainpage → scroll to first preview → click on arrow o FB-MOB-Neg17 Title: Booking.com not mentioned Description: It is nowhere mentioned that the booking box is from booking.com Video clip: fb-mob-neg17-booking.com-not-mentioned.mp4 Heuristic: A02 - Speak the User's Language How reproducible?: Go to mainpage → scroll down until booking box Positive Findings ----------------- o FB-MOB-Pos06 [corresponds to FB-PC-Pos06] Title: Messages - Easy go back Description: The Messages box opens and closes without changing the websites current state (reloading/changing website) Video clip: fb-mob-pos06-messageseasy-go-back.mp4 Heuristic: A07 - Flexibility and Efficiency of Use How reproducible?: Open messages (left-bottom corner) → use it → close