Evaluation Log ============== Evaluator: David Knill Age: 21 Gender: male Device: IPhone SE (2020) OS and Version: IOS 16.0.3 (20A392) Screen Size: 4.7″ Screen Resolution: 750×1334 Web Browser and Version: Safari 16 Ad Blocker: none Internet Connection: Wi-Fi Download Speed: 430 Mbps Screen Recording Software: Native IOS Screen Recorder Recording Resolution: 750×1334 Date of Evaluation: 2022-18-4 Time of Evaluation: 11:00-12:00 Negative Findings (Problems) ----------------- o DK-Neg01 Title: Video is automatically playing Description: On one of the pages there is a video automatically playing. This is not very professional and can be very distracting and annoying. Video clip: dk-neg01-video-auto-playing.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: Every time you are on the page. o DK-Neg02 Title: Inconsistent height of UI elements Description: The same UI element has a different height in different places. It is not very pleasing to the eyes. Video clip: dk-neg02-inconsistent-height.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: When two items next to each other have different reviews. o DK-Neg03 Title: UI elements overlapping Description: You cannot read the text because the UI elements are overlapping. It does not look very good and makes it hard to read. Video clip: dk-neg03-ui-elements-overlapping.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: Whenever the text of the criteria is too long. o DK-Neg04 Title: Video not working, bad error message Description: Clicking on the video does not work. There is an error which is confusing and not very clear. Video clip: dk-neg04-video-not-working.mp4 Heuristic: A09 Good Error Messages Only When: How reproducible?: Click on the video on the specific item. o DK-Neg05 Title: Closing video is not possible Description: There is a clearly marked X button indicating you can close the video. Clicking it does not work and there is no other way to close the video than to reload the page. Video clip: dk-neg05-cannot-exit-video.mp4 Heuristic: A03 Reversible Actions Only When: How reproducible?: Open a video. o DK-Neg06 Title: Distracting Banner Description: In between items there is a big banner with a phone number. This is distracting and annoying. Video clip: dk-neg06-distracting-banner.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: Every time you are on the page. o DK-Neg07 Title: Not optimized for small screen Description: You cannot see a whole menu entry all at once. This is probably Only a problem on small screens, this should be accounted for. Video clip: dk-neg07-not-optimized-small-screen.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: Using a small phone, every item. o DK-Neg08 Title: Too much information Description: Every item has a lot of information on it. This is too much and should probably only be shown when clicking on the item. Video clip: dk-neg08-too-much-information.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: All items. o DK-Neg09 Title: Confusing scroll buttons Description: There are buttons that scroll to the indicated part of the page. It is now clear that you are being scrolled down. There is no clear indication how to get back. Video clip: dk-neg09-confusing-scroll-buttons.mp4 Heuristic: A03 Reversible Actions Only When: How reproducible?: Click on the buttons on an item page. o DK-Neg10 Title: Bad use of space Description: Too much information. It takes too much space to show All the different awards and is not relevant to the user. Video clip: dk-neg10-bad-use-of-space.mp4 Heuristic: A08 Aesthetic and Minimalist Design Only When: How reproducible?: Scrolling down on an item page. o DK-Neg11 Title: Bad image viewer Description: When clicking on an image usually you have the option to see what image you are on and how many images there are. This is missing here. Video clip: dk-neg11-no-image-indication.mp4 Heuristic: A04 Consistency Only When: How reproducible?: Clicking on an image. o DK-Neg12 Title: Bad menu Icons Description: The menu icons do not follow any convention. It is not clear what a button does without trying it. Video clip: dk-neg12-bad-icons.mp4 Heuristic: A02 Speak the Users’ Language Only When: How reproducible?: Click on the menu button. Positive Findings ----------------- o DK-Pos01 Title: Back Button Description: On the review page there is an easy way to get back. Just press the back button and you are where you were before. Video clip: dk-pos01-back-button.mp4 How reproducible?: Bewertungsformular anzeigen → schliessen o DK-Pos02 Title: Back to top button Description: Whenever you are low on the page an arrow appears. Pressing it gets you back to the top of the page. It also shows a scrolling animation. Video clip: dk-pos02-back-to-top-button.mp4 How reproducible?: Scroll down on a page -> arrow button o DK-Pos03 Title: Good Search options Description: When searching you instantly get different options to search. Categories appear and there are items listed. Video clip: dk-pos03-good-search.mp4 How reproducible?: Type something into search.